Riley Electrical, LLC is a Generac PowerPro Elite Sales and Service Dealer
In 2006 Riley Electrical installed it’s first Generac Home Standby Generator. As a small Family, Veteran owned company we pride ourselves in our Craftsmanship, neatness, and responsiveness to our customers. With this approach we have continued to grow, now having installed hundreds of generators across CT and Western Massachusetts.
Sales and Installation
The “In Home Consultation” begins the process. When a customer calls Riley Electrical a convenient (no obligation) appointment will be arranged. It’s important to note that you will be talking direct with the person who conducts the sale, does the ordering, the installation and the maintenance. We do not have sales people. We are personally involved every step of the way.
During the In-Home Consultation we will listen to what you desire to accomplish with your generator, considering what your needs are. We’ll examine your Electrical System, recommend the appropriate generator and transfer switch and locate a desirable placement for the generator.
Once ordered, delivery and installation begin shortly after. Riley Electrical provides a “Turnkey” project, handling the delivery, electrical installation, gas line installation, permits and inspections. If LP Gas tanks are required, we will refer you to a local Propane Company that we work with to complete the project. Again, during the installation you will be dealing with the same people who came out on the initial sales call.
Once installed you want to be sure your generator is kept at peak performance level ready for the next Utility Power loss. Riley Electrical offers Pre-Paid Planned Maintenance Agreements. Once or twice a year (depending on the plan selected) we will go through your generator following a thorough check off list which includes cleaning, changing oil, spark plugs, filters and complete inspection and testing of the generator.
Our customers can always get us. We answer the phones ourselves day or night. We are available to respond at any hour, Weekdays or Weekends if needed. WE ANSWER, AND WE DO COME. Our trucks are fully stocked with parts and equipment and our tech’s have the experience to diagnose and make the repair.